Child Safety Policy

Effective Date: August 1, 2025

Our Commitment to Child Safety

Plex is committed to providing a safe environment and has zero tolerance for child sexual abuse and exploitation (CSAE). This policy outlines our standards and procedures to protect minors.

Age Requirements

  • Plex is intended for users 18 years and older only
  • We do not knowingly collect information from users under 18
  • Account registration requires age verification
  • Users under 18 are not permitted to use our platform

Prohibited Content and Behavior

We strictly prohibit:

  • Any form of child sexual abuse material (CSAM)
  • Exploitation or sexualization of minors
  • Solicitation or grooming of minors
  • Sharing personal information of minors
  • Any content that endangers child safety

Reporting Mechanisms

How to Report Violations:

Support System

Submit via Help & Support section

We Will:

  • Investigate all reports within 24 hours
  • Remove violating content immediately
  • Suspend or permanently ban violating accounts
  • Report illegal activity to law enforcement
  • Cooperate fully with authorities

Content Moderation

  • All user-generated content is monitored
  • AI and human review systems detect violations
  • Immediate removal of inappropriate material
  • Regular safety audits and improvements

Contact Information

Child Safety Team

hello@plex.ph

Legal Compliance

Plex complies with Philippines Republic Act 9775 (Anti-Child Pornography Act) and international child protection standards.